Check N’ Play – Terms & Conditions

Last Updated: December 2025

Welcome to Check N’ Play! These Terms & Conditions (“Terms,” “Agreement”) govern your access to and use of checknplay.com, online ordering and reservation systems, membership tools, events booking, and all related digital services (collectively, the “Services”). The Services are operated by Check N’ Play (“Check N’ Play,” “we,” “our,” or “us”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. USE OF THE SERVICES

Eligibility

You must be at least 18 years old to use the Services. Parents or legal guardians may use the Services on behalf of children for booking, reservations, and events.

Account Registration

If you create an account:

• You agree to provide accurate and complete information.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify us immediately of unauthorized account use.

We reserve the right to suspend or terminate accounts for violations of these Terms or misuse of the Services.

2. RESERVATIONS, MEMBERSHIPS & EVENTS

Play Sessions, Classes & Event Bookings

• General Policy (Applies to All Tickets)
  All play sessions, open play tickets, facilitated play sessions (including 1-hour and 2-hour), and all related ticket variations (including but not limited to child tickets, sibling tickets, and additional adult tickets) may be canceled up to 24 hours prior to the scheduled session start time for a full refund or account credit.

Cancellations made less than 24 hours before the scheduled start time, no-shows, late arrivals, or early departures are non-refundable.

• Facilitated Play & Structured Programs
  Facilitated Play sessions are scheduled programs that require staffing and preparation. The 24-hour cancellation policy applies to all facilitated play ticket types and durations, including all variations and add-ons associated with those sessions.
• Events, Classes, Parties & Special Programs
  Ticketed events, classes, birthday parties, private bookings, camps, and special programs may have separate cancellation policies, which will be clearly disclosed at the time of booking. These bookings may be non-refundable or subject to different cancellation deadlines due to staffing, preparation, or third-party costs.
• Discretionary Exceptions
  Check N’ Play reserves the right, at its sole discretion, to issue refunds or credits in extenuating circumstances.

Memberships

Membership terms (billing frequency, renewal, usage limits, termination, suspensions) will be made available during checkout. By purchasing a membership, you agree to the terms applicable to your plan.

3. ONLINE ORDERS & PAYMENTS

Pricing & Availability

All prices displayed through the Services are subject to change and may differ from in-store prices. Product availability is not guaranteed.

Payments

We use third-party payment processors. By submitting payment information, you authorize us and our payment processor to process your transaction.
We do not store full credit card information.

Order Errors

If an error occurs in pricing, product availability, or order processing, we may:

• Cancel the order
• Correct the error and request confirmation
• Issue a refund

4. ACCEPTABLE USE POLICY

You agree not to:

• Use the Services for illegal, fraudulent, or unauthorized purposes
• Attempt to access systems or data without permission
• Scrape, crawl, or collect data from the Services through automated tools
• Interfere with the operation or performance of the Services
• Upload viruses, malware, harmful code, or attempt to disrupt security

We may suspend access for violations of this policy.

5. INTELLECTUAL PROPERTY

All content available on the Services—including text, images, logos, videos, graphics, icons, design elements, and software—is owned by or licensed to Check N’ Play and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, or create derivative works from such content without our express written permission.

6. USER CONTENT

If you submit reviews, comments, photos, messages, or any other content (“User Content”), you grant Check N’ Play a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute the content for business purposes (e.g., marketing, testimonials).

You represent that:

• You own or have the right to submit the User Content
• Your content does not violate any rights of third parties
• Your content does not contain harmful, offensive, or illegal material

We may remove User Content at our discretion.

7. WAIVER OF LIABILITY & ASSUMPTION OF RISK

By participating in play sessions, classes, events, or activities at Check N’ Play, you acknowledge and agree:

• Physical activity and play involve inherent risks, including potential injury.
• You voluntarily assume all risks associated with participation.
• You release Check N’ Play, its owners, employees, contractors, and agents from liability for injuries or damages except where prohibited by law.

Parents or legal guardians accept full responsibility for the safety and conduct of their children unless participating in a designated supervised-care program.

This waiver applies to all activities conducted at or through Check N’ Play unless a separate written waiver overrides or supplements these terms.

8. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

We do not guarantee that:

• the Services will be uninterrupted or error-free
• information provided is accurate, complete, or up-to-date
• defects will be corrected
• the Services are free from harmful components

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• Check N’ Play will not be liable for indirect, incidental, punitive, or consequential damages arising from your use of the Services or participation in activities at our facilities.
• Our total liability for any claim related to the Services will not exceed the amount paid by you for the specific transaction or $100, whichever is less.

Some jurisdictions do not allow the limitation of liability; some limitations may not apply to you.

10. INDEMNIFICATION

You agree to indemnify and hold harmless Check N’ Play, its owners, officers, employees, and contractors from any claims, damages, losses, liabilities, and expenses arising out of:

• Your use or misuse of the Services
• Your participation in activities at our facilities
• Your violation of these Terms
• Your violation of any rights of another person

11. PRIVACY POLICY

Your use of the Services is also governed by our Privacy Policy, available at:

checknplay.com/privacy
(or at the location where it will be published)

The Privacy Policy explains how we collect, use, and protect your information.

12. THIRD-PARTY LINKS & SERVICES

The Services may contain links to third-party websites or service providers. We are not responsible for:

• the content
• privacy practices
• terms
• security

of any third-party websites or services.

Your interactions with third parties are at your own risk.

13. MODIFICATIONS TO THE SERVICES OR TERMS

We may modify or discontinue the Services at any time without notice.
We may also update these Terms. When we do, we will update the “Last Updated” date at the top of this page.

Your continued use of the Services after updates constitutes acceptance of the new Terms.

14. TERMINATION

We may suspend or terminate your access to the Services at our discretion if we believe you have violated:

• these Terms
• our policies
• applicable laws

Upon termination, your right to use the Services immediately ends.

15. GOVERNING LAW; DISPUTE RESOLUTION

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Dispute Resolution

Except where prohibited, disputes will be resolved through:

1. Good-faith negotiations, then
2. Binding arbitration in Orange County, CA, administered by a recognized arbitration provider

You agree to waive the right to a jury trial and class action participation to the extent permitted by law.

16. CONTACT INFORMATION

For questions about these Terms or the Services, contact us at:

📧 info@checknplay.com