Check N’ Play Privacy Policy
Last Updated: December 2025
Check N’ Play (“Check N’ Play,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information we collect through our website checknplay.com, our mobile or online ordering system, membership and booking tools, in-store Wi-Fi, and any related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us.
By using the Services, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household (“Personal Information”). We collect Personal Information in the following categories:
A. Information You Provide Directly
- Contact Information: name, email address, phone number.
- Account Information: username, password, profile details.
- Payment Information: billing name, billing address, and last four digits of your payment card (full card details are processed by our payment processor and never stored on our servers).
- Booking & Event Information: children’s names/ages, membership selections, class/party reservations, scheduling preferences.
- Communications: emails, customer service inquiries, survey responses, reviews.
- Employment Information (if you apply): résumé data, work history, background-check information where permitted.
B. Information Collected Automatically
When you visit or interact with our Services, we may automatically collect:
- Device & Usage Data: IP address, browser type, OS, referring URLs, website interactions, access times.
- Cookies & Tracking Technologies: we use cookies, pixels, tags, and similar technology to analyze site performance, personalize content, remember preferences, and support advertising.
C. Information from Third Parties
We may receive Personal Information from:
- Payment processors
- Booking and scheduling tools
- Analytics platforms
- Marketing and advertising partners
- Social media platforms (if you engage with our content)
2. HOW WE USE PERSONAL INFORMATION
We use Personal Information for the following business and commercial purposes:
- Provide, maintain, and improve our Services
- Process orders, memberships, bookings, and payments
- Communicate with you about purchases, support, and updates
- Manage accounts and authenticate users
- Personalize and enhance your experience
- Conduct analytics, usage monitoring, and service optimization
- Advertise and market our products and services (including retargeting)
- Detect, prevent, and address fraud, security incidents, or illegal activity
- Comply with applicable laws, regulations, and court orders
- Support business operations, such as accounting, audits, or internal research
3. HOW WE SHARE PERSONAL INFORMATION
We may share Personal Information with:
A. Service Providers & Contractors
These include:
- payment processors
- website hosting and IT support
- marketing and analytics vendors
- membership and booking platforms
- customer support tools
- third-party delivery or ordering partners
These providers may only use your information to perform services on our behalf and must protect your information under contract.
B. Business Partners
When you intentionally interact with a partner (for example, promotional collaborations), we may share limited necessary information with your consent.
C. Legal, Compliance, & Safety
We may disclose information:
- to comply with laws or legal processes
- to respond to government or regulatory requests
- to protect the rights, safety, or property of Check N’ Play, our customers, or the public
D. Corporate Transactions
If Check N’ Play is involved in a merger, financing, acquisition, restructuring, or asset sale, Personal Information may be transferred as part of the transaction.
4. COOKIES & TRACKING TECHNOLOGIES
We use cookies, pixels, and similar technologies to:
- recognize returning users
- understand usage patterns
- improve performance
- deliver personalized content
- support advertising and retargeting
You can manage or disable cookies in your browser settings, though doing so may impact your experience.
5. CHILDREN’S PRIVACY (COPPA NOTICE)
Our public website is intended for general audiences. We do not knowingly collect personal information online from children under 13 without verifiable parental consent.
For play-space reservations, classes, memberships, or events that require a child’s name or age, this information is provided by the parent or legal guardian, and used solely to manage reservations and ensure safety.
If you believe a child has provided us personal information without consent, email us at info@checknplay.com and we will remove it.
6. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
California consumers have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include:
A. Right to Know / Access
You may request the following:
- the categories of Personal Information we have collected
- the specific pieces of Personal Information we have collected about you
- the categories of sources from which Personal Information was collected
- the business or commercial purposes for collecting or sharing Personal Information
- the categories of third parties to whom Personal Information was disclosed
B. Right to Delete
You may request that we delete Personal Information we collected, subject to statutory exceptions.
C. Right to Correct
You may request that we correct inaccurate Personal Information.
D. Right to Opt-Out of “Selling” or “Sharing”
We do not sell Personal Information for money.
However, certain analytics or advertising cookies could be considered “sharing” under the CPRA. You may opt out by adjusting cookie preferences or emailing us.
E. Right to Limit Use of Sensitive Personal Information
We only use sensitive information (e.g., children’s names for booking) for strictly necessary business purposes and do not disclose it for unrelated purposes.
F. Right to Non-Discrimination
We will not discriminate against you for exercising any CCPA/CPRA rights.
Submitting a Request
California residents may submit requests by emailing:
We may need to verify your identity before fulfilling requests.
Authorized agents may submit requests on your behalf when accompanied by written authorization.
7. DATA RETENTION
We retain Personal Information only as long as reasonably necessary for:
- fulfilling the purposes outlined in this policy
- complying with legal obligations
- resolving disputes
- maintaining business records
- security, fraud prevention, and operational integrity
8. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect Personal Information, including encryption where appropriate. However, no online transmission or storage system is 100% secure.
9. THIRD-PARTY LINKS
Our Services may link to third-party sites (e.g., social media, payment portals). We are not responsible for the privacy practices of third-party websites, and encourage you to review their policies.
10. YOUR CHOICES
You may:
- update account information in your profile
- unsubscribe from marketing emails via “unsubscribe” links
- modify cookie settings through your browser or device
- request deletion or correction of Personal Information (California residents see Section 6)
11. INTERNATIONAL USERS
Our Services are intended for users in the United States. If you access our Services from outside the U.S., you consent to your information being transferred to and processed in the U.S.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. If changes are material, we will post the revised version on our website with an updated “Last Updated” date.
Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.
13. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: